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Shared Services and Outsourcing Practitioners

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  • Main Conference

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SG$4,499 + 7% GST
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Conference + 2 Add-ons

SG$5,099 + 7% GST
  • Main Conference
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Conference + 3 Add-ons

SG$5,499 + 7% GST
  • Main Conference
  • 3 Add-ons

Conference + 4 Add-ons

SG$5,699 + 7% GST
  • Main Conference
  • 4 Add-ons

Add-on only

SG$800 + 7% GST
  • Pre-Conference Workshop A
  • Pre-Conference Workshop B
  • Post-Conference Workshop C
  • Post-Conference Workshop D

Your Choice of Add-Ons

Managing Your Cross-border Compliance Risks

always been an important pillar vital to maintaining competitiveness in the financial market. Following the global financial crisis in 2008, compliance in cross-border financial services has moved towards the centre stage.
The key challenge faced by financial institutions is with the diverse regulatory and tax requirements of every jurisdiction which increases regulatory, compliance and tax risks.
In view of this, how can your organisation better improve its cross-border compliance strategy? How effective is your cross-border compliance strategy in meeting both the compliance requirements and business objectives?

  • Learning Outcomes
    • Developing a standard, flexible cross-border compliance methodology and operating model that best fits your organisation’s needs, challenges and culture
    • Identifying and mitigating risks in cross-border financial activities
    • Best practices on centralised control and communication platforms in client-compliance relationship management across borders
    • Compliance technology: How much to invest and what to invest in, for a seamless global execution
    • Re-assessing your cross-border compliance/li>

  • Andrew Robertson
    Regional Head of Markets Compliance, Asia Pacific,
    Deutsche Bank AG

Effective Risk Management, Internal Governance & Control Over The Outsourcing Lifecycle

Financial institutions are increasingly outsourcing significant parts of their regulated and unregulated activities such as information technology, back office operations and contract functions to third party vendors. Although outsourcing can reduce costs, increased reliance may impact on the ability of financial institutions to manage their risks and compliance with regulatory requirements. Offshoring may pose even higher risks as vendors operate offsite and may not be regulated.
With increasingly complex outsourcing arrangements, how can financial institutions be confident that they are in control of their own business and business risks? In terms of offshoring, how can we mitigate cross-border risks and ensure that third-party vendors are complying with regulations?

  • Learning Outcomes
    • Best practices on structure governance and oversight programmes for each phase – onboarding, risks assessment , monitoring to off-boarding – in the Third Party Relationship Lifecycle
    • Case studies illustrating an effective risk-based approach to performing due diligence on your third-party vendors
    • Driving cooperation between operational risk and compliance personnel in ensuring adherence to outsourcing guidelines
    • Costs vs. benefits: How to translate outsourcing risks to generate business value and value-add your organisation
    • Using Implementation Maturity Model (IMM) to devise an effective third-party risk management programme

  • Mary Low
    Director & Regional Head of Operational Risk Management, Securities, Asia Pacific,
    Societe Generale

The A to Z Guide To Digital Compliance In Financial Services

Digital and cloud platforms provide an ever increasing array of tools with which to engage consumers but, with greater accessibility and power comes greater risk.
With the growing number of digital compliance requirements and international regulations, can you successfully deliver a digital strategy with repeatability and integrity? How can you ensure that clients’ sensitive data are kept safe and protected in the digital space?

  • Learning Outcomes:
    • Key frameworks and strategies on managing compliance across various digital channels (i.e. cloud, social networking sites, payment platforms)
    • Defining internal policies and standards to leverage on for better digital compliance
    • Adopting risk reporting and analytics to track global compliance risks and improving sustainability performance of your digital platforms

  • Deb Pal
    Senior Vice President, Asia Pacific Risk & Compliance,

Reforming The Role Of Conduct In Financial Compliance

Embedding good conduct in both individuals and organisations is the key to ensuring sustainable financial compliance. Understanding the behaviour of both individuals and organisations in the end-to-end conduct and compliance processes further enables your organisation to counter conduct and non-compliance risks effectively.
However, faced with the growing temptation to take short cuts in retaining customers and earning profits, how can your organisation better arm itself to ensure strict conduct and compliance in every employee? As money laundering incidences increase, how can you ensure that your organisation does not fall prey to it?

  • Learning Outcomes
    • Training relationship managers and front office to stay away from bad conduct
    • Interactive and novel methods to inculcate excellent conduct in your employees and organisation
    • Encouraging whistle-blowers through the top-down and bottom-up approach

Please note:

  • All 'Early Bird' discounts require payment at time of registration and before the cut-off date in order to receive any discount.
  • Any discounts offered (including team discounts) must also require payment at the time of registration.
  • All discount offers cannot be combined with any other offer.

Please view our registration policy for full information about payment, cancellation, postponement, substitution and discounts.

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